topic Re: Arlo records but isn't alerting me of movement in Arlo

Arlo records but isn't alerting me of movement

LDT — Sat, 26 Aug 2017 19:44:23 GMT

As of this morning, my Arlo camera isn't picking up movement and alerting me. I tried to reset the base but that didn't help. Batteries are almost full. It will show me live video, so I know the camera is working.

All notifications are the same as before and say to record and alert me of movement.

Re: Arlo records but isn't alerting me of movement

Streak2 — Sat, 26 Aug 2017 20:14:13 GMT

Did you do a full factory reset or a power cycle of the base?

Remove and replace the battery in the camera forcing it to reconnect to the base.

Re: Arlo records but isn't alerting me of movement

steve_t — Sat, 26 Aug 2017 22:57:35 GMT

Sounds like it could be a problem with the app. Uninstall the app. Restart your phone. Download the Arlo app again and log in