topic Re: Picture turns red in Arlo

Picture turns red

toolmantim59 — Fri, 09 Jun 2017 12:49:42 GMT

I need some help on resolving the issue of the picture being red during daytime viewing. I have replaced the batteries and also rebooted the device.

please email me on how to fix.

toolmantim59@att.net

TomMac — Fri, 09 Jun 2017 13:00:23 GMT

Open and close the battery door to reset camera...test.

If it is still happening or comes back, contact Netgear Support... it's nothing you can fix

smith43 — Sun, 20 Aug 2017 12:00:29 GMT

And if your Arlo does NOT have a battery (Arlo Q)?????

jguerdat — Sun, 20 Aug 2017 12:35:37 GMT

Then you may have a hardware issue. Haven't heard of a Q with a red tint. Open a case with support. A camera reset may or may not be useful.