topic When I login to view a recorded video one of my cameras will start recording in Arlo

When I login to view a recorded video one of my cameras will start recording

Thrifty — Tue, 08 Aug 2017 19:45:48 GMT

When I login to view a recorded video on the web app one of my 8 Arlo wireless (not pro) cameras will start recording. It's pretty reliable that one will trigger once I view a recorded video so curious if anyone else had this happen or know what is causing it? I have no rules setup to trigger other cameras. It's not the same camera as I though maybe a bug or spider web but nothing consistant. Anyone else experience this?

Re: When I login to view a recorded video one of my cameras will start recording

manfredz — Tue, 08 Aug 2017 21:20:21 GMT

i would think viewing a vid in your library could in no way trigger a recording unless somehow your web page on computer/phone is sending a manual record signal. The recording then made, is it marked "manual"?

Re: When I login to view a recorded video one of my cameras will start recording

Thrifty — Tue, 08 Aug 2017 22:24:12 GMT

No, I just log in and go to my library to view recorded vids. It's one thing if it wasn't that often but I can recreate it pretty much each time I check my vids. Maybe something with my browswer (Chrome). Just checking if anyone else had the issue before going to support. Thanks for the reply!

Re: When I login to view a recorded video one of my cameras will start recording

JamesC — Thu, 10 Aug 2017 20:22:17 GMT

Thrifty,

Consider a base station reboot (using the on-off button), allow the base station to come back online and test again. Do you still see the same behavior?

JamesC