https://community.arlo.com/t5/Arlo/internet-is-working-properly-but-the-Arlo-continues-to-state/m-p/1343142#M40259 <P>Unable to log onto Arlo. &nbsp;My household internet is working properly but the Arlo continues to state "offline" and I cannot look at my security camera when home or away from home. &nbsp;Please advise! System base is just under one year old.&nbsp;</P> <P>&nbsp;</P> <P>Thank you!</P> Tue, 08 Aug 2017 14:53:50 GMT WisdomEarth 2017-08-08T14:53:50Z https://community.arlo.com/t5/Arlo/internet-is-working-properly-but-the-Arlo-continues-to-state/m-p/1343142#M40259 <P>Unable to log onto Arlo. &nbsp;My household internet is working properly but the Arlo continues to state "offline" and I cannot look at my security camera when home or away from home. &nbsp;Please advise! System base is just under one year old.&nbsp;</P> <P>&nbsp;</P> <P>Thank you!</P> Tue, 08 Aug 2017 14:53:50 GMT https://community.arlo.com/t5/Arlo/internet-is-working-properly-but-the-Arlo-continues-to-state/m-p/1343142#M40259 WisdomEarth 2017-08-08T14:53:50Z https://community.arlo.com/t5/Arlo/internet-is-working-properly-but-the-Arlo-continues-to-state/m-p/1343158#M40260 <P>If you are home, check the leds on the front of the Base unit...what are they showing.</P> <P>Easy fix usu is to turn off then turn on the base. ( depends on if router led is green or amber which&nbsp; could mean a router issue )</P> <P>&nbsp;</P> <P>If not home, not much can be done</P> Tue, 08 Aug 2017 14:54:05 GMT https://community.arlo.com/t5/Arlo/internet-is-working-properly-but-the-Arlo-continues-to-state/m-p/1343158#M40260 TomMac 2017-08-08T14:54:05Z