https://community.arlo.com/t5/Arlo/Arlo-email-invitations-not-reaching-friend-for-shared-account/m-p/1335388#M39657 <P>I would attempt to delete the SHARED person completely , and then re Grant Access using a new email acct to them.</P> Tue, 01 Aug 2017 15:31:55 GMT TomMac 2017-08-01T15:31:55Z https://community.arlo.com/t5/Arlo/Arlo-email-invitations-not-reaching-friend-for-shared-account/m-p/1335337#M39651 <P>Had successfully granted access to person who lost phone and app. Now with their new phone and having granted access again, my email invites via app don't reach them. My other emails go through and have checked spam. Ideas?</P> Tue, 01 Aug 2017 15:31:43 GMT https://community.arlo.com/t5/Arlo/Arlo-email-invitations-not-reaching-friend-for-shared-account/m-p/1335337#M39651 andy0122 2017-08-01T15:31:43Z https://community.arlo.com/t5/Arlo/Arlo-email-invitations-not-reaching-friend-for-shared-account/m-p/1335388#M39657 <P>I would attempt to delete the SHARED person completely , and then re Grant Access using a new email acct to them.</P> Tue, 01 Aug 2017 15:31:55 GMT https://community.arlo.com/t5/Arlo/Arlo-email-invitations-not-reaching-friend-for-shared-account/m-p/1335388#M39657 TomMac 2017-08-01T15:31:55Z