topic Arlo base station and camera lost sync few minutes after synced in Arlo https://community.arlo.com/t5/Arlo/Arlo-base-station-and-camera-lost-sync-few-minutes-after-synced/m-p/1334443#M39590 <P>Arlo system was working perfect for last 11 months. Then just few days ago it stops syncing. I have tried rebooted the base station,synced and stopped after few mintes. Then I disconnected everthing from system and restarted from the start. Even I have rebooted my router. Then same thing it stopped syncing few minutes after successfly synced. The app showes This Arlo devide is offline. I &nbsp;make sure it is connected to the internet. It is connected to internet with cable. Power and internet lights &nbsp;on base station are solid green. Please help me. Or is it defect? Shall I return it? Still within warranty.</P> Sat, 29 Jul 2017 00:45:20 GMT hirokotanaka 2017-07-29T00:45:20Z Arlo base station and camera lost sync few minutes after synced https://community.arlo.com/t5/Arlo/Arlo-base-station-and-camera-lost-sync-few-minutes-after-synced/m-p/1334443#M39590 <P>Arlo system was working perfect for last 11 months. Then just few days ago it stops syncing. I have tried rebooted the base station,synced and stopped after few mintes. Then I disconnected everthing from system and restarted from the start. Even I have rebooted my router. Then same thing it stopped syncing few minutes after successfly synced. The app showes This Arlo devide is offline. I &nbsp;make sure it is connected to the internet. It is connected to internet with cable. Power and internet lights &nbsp;on base station are solid green. Please help me. Or is it defect? Shall I return it? Still within warranty.</P> Sat, 29 Jul 2017 00:45:20 GMT https://community.arlo.com/t5/Arlo/Arlo-base-station-and-camera-lost-sync-few-minutes-after-synced/m-p/1334443#M39590 hirokotanaka 2017-07-29T00:45:20Z Re: Arlo base station and camera lost sync few minutes after synced https://community.arlo.com/t5/Arlo/Arlo-base-station-and-camera-lost-sync-few-minutes-after-synced/m-p/1334452#M39593 <P>Open a case with support using the Contact Support link at the bottom here.</P> Sat, 29 Jul 2017 01:01:44 GMT https://community.arlo.com/t5/Arlo/Arlo-base-station-and-camera-lost-sync-few-minutes-after-synced/m-p/1334452#M39593 jguerdat 2017-07-29T01:01:44Z