topic Re: ARLO DISPLAY BECOMES RED in Arlo

ARLO DISPLAY BECOMES RED

ffllray — Wed, 26 Jul 2017 09:24:58 GMT

I bought 3 cameras, but the display on Mobile App of two of them becomes red. I restarted many times, at beginning recover to normal, but after a while they change to red again. What shall I do?

Re: ARLO DISPLAY BECOMES RED

TomMac — Wed, 26 Jul 2017 11:01:53 GMT

If pulling the battery to reset the camera doesn't fix.... then contact Netgear Support for possible hardware issue OR exchange at place of purchase

Re: ARLO DISPLAY BECOMES RED

MikeBravo — Wed, 26 Jul 2017 22:04:19 GMT

Do a Google search on Arlo cameras showing red (or pink). It should take you to an Arlo Community thread where one user had a method involving putting the camera face down in the dark for a while and then slowly lifting it letting light in until he heard a click. He said that did.

Me, I just rapped my against my leg a few times and it cleared right up. You might not want to do that if yours are still in warranty.

Re: ARLO DISPLAY BECOMES RED

marine65 — Wed, 26 Jul 2017 22:44:56 GMT

None of the recommended fixes to restore the camera back to a normal picture, from red, works when I am monitoring from a remote location.

Re: ARLO DISPLAY BECOMES RED

JamesC — Thu, 27 Jul 2017 20:05:01 GMT

marine65,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC