topic Re: Cameras operating but library showing no recordings in Arlo

Cameras operating but library showing no recordings

dbpolite — Tue, 25 Jul 2017 13:12:40 GMT

Since July 23, 2107 I do not have any library recordings and my email notifications are not being sent

I found a past forum dated Feb. 3, 2016 the problem was with Netgear's cloud

I've done everything that has been listed in the forums but still no library or email notifications

TomMac — Tue, 25 Jul 2017 14:15:02 GMT

Try and reboot the base with the power button,

Test email by adding a new email address if possible

dbpolite — Tue, 25 Jul 2017 15:24:07 GMT

I had already done a reboot via base station as well as doing a reboot inside my account -

As noted, this same problem has shown up Feb of 2016 and found the most recent one posted Feb 2, 2017

My problem has resolved on its own and as we both know when systems come back on line, it's hard to determine the cause -

Just a note - I also made sure that my firmware was up to date.

Thanks for the quick reply and information.