topic Re: Third Arlo camera keeps going off line in Arlo

Third Arlo camera keeps going off line

Eod1hope — Mon, 24 Jul 2017 16:32:53 GMT

I just bought our Arlo Camera. The 2 camera works just fine but the third one keeps going off line. I have changed the location and the battery life but it still goes on and off line. What else should i do?

Re: Third Arlo camera keeps going off line

TomMac — Mon, 24 Jul 2017 16:33:06 GMT

Open battery door and remove battery...

go to settings and use REMOVE DEVICE for this camera

install batteries

re-sync as if new

test again.

If it continues to go offline, contact Netgear Support ( or see if store will exchange )

Re: Arlo

JamesC — Mon, 24 Jul 2017 16:34:04 GMT

Eod1hope,

Adding to the suggestions above, you might try swapping the location of the camera with one of the cameras that is behaving as expected. Does the issue follow the camera or the location in which the camera is placed?

JamesC