topic Re: An hour of missing recording in Arlo

An hour of missing recording

Rubery — Sat, 15 Jul 2017 18:58:35 GMT

Hi
Set up my new arlo camera yesterday and it's been working fine. Really sensitive, picking up people walking on the street, cars etc.

Today however we came home to find an amazon delivery on the step but no footage or notifications from arlo. Weird.

So last recording was at 16.40

Amazon delivery at 17.15

Next footage was us coming home at 18.30 so about an hour missing.

Is it the norm for video to come through hours after they happened?

Or what has happened. Amazon driver hacked me?

Loss of internet to the camera?

Any suggestions?

Re: An hour of missing recording

steve_t — Sun, 16 Jul 2017 03:36:52 GMT

Power cycle your base station and see how it goes

Re: An hour of missing recording

manfredz — Sun, 16 Jul 2017 07:06:56 GMT

the suggestion the amazon driver hacked you is kind of ludicrous.

Much more likely the movement wasnt picked up by your cam (if motion was too fast/short) or there was an internet hickup during this time

Re: An hour of missing recording

CGRaven — Mon, 17 Jul 2017 06:42:36 GMT

Could it be camera placement? Motion has to enter from the side for Arlo. Not straight on. Strange motion didn't get triggered at all during that time frame. Not even the Truck.

Re: An hour of missing recording

steve_t — Mon, 17 Jul 2017 21:26:18 GMT

Good point. Maybe the truck stayed out on the road out of frame and the delivery person walked straight towards the camera