topic Re: Arlo in Arlo

Cannot upgrade subscription plan via app

Boonie32 — Mon, 17 Jul 2017 16:48:54 GMT

I'm trying to upgrade from basic subscription so I can add more Arlo camers. I have 5 now and app not letting me upgrade.

Thank you

manfredz — Mon, 17 Jul 2017 16:49:04 GMT

for some countries it won't. There's a list of countries somewhere but don't know where

jguerdat — Mon, 17 Jul 2017 16:49:19 GMT

In the FAQs here.

JamesC — Mon, 17 Jul 2017 16:54:32 GMT

Boonie32,

If using iOS, subscription upgrades will not be available. Log in to the web client to purchase a subscription plan.

JamesC

Boonie32 — Mon, 17 Jul 2017 17:32:33 GMT

Thanks