topic Re: Email Alerts and AOL not working - but alerts to cell phone are in Arlo

Email Alerts and AOL not working - but alerts to cell phone are

ICC2 — Sat, 15 Jul 2017 17:29:32 GMT

Email alerts have stopped.

I was forced to move my email from Verizon to AOL (hosting purposes - email address stayed the same) when Verizon no longer wanted to support email hosting.

Since that time, I have not received email notifications to my account. Yes, I have alerts@arlo.com in my contacts list and no, they are not in my spam folder.

Email notifications is turned on and (with a test) if I use other domain email accounts (gmail, yahoo, etc.) they work fine. I also receive email alerts to my cell phone. Hence it appears to be an issue between arlo and aol.

I just sent arlo support an email asking that they look into this. However, I thought I would ask the community as well.

Tim

Re: Email Alerts and AOL not working - but alerts to cell phone are

manfredz — Sat, 15 Jul 2017 17:45:33 GMT

also contact aol in case they are blacklisting mail from netgear.

Re: Email Alerts and AOL not working - but alerts to cell phone are

TomMac — Sat, 15 Jul 2017 21:30:06 GMT

you could also use an email account from like g-mail or others and change the address in your account settings...then your not tied to a service provider