All cameras still going offline

Kingoftheblues — Wed, 12 Jul 2017 19:34:31 GMT

I have 5 arlo cams,4 original cameras and 1 arlo pro. I have had the cameras for about 4 months now and they have been trouble from the start.The main problem has been with the cameras going OFFLINE.I have increased my internet speed to Comcast Blast,I replaced the old modem router combo I was using to the Arris 6190 modem and the Asus ac 1900 router.

The last time I called the rep told me make sure the base station is not too close to the router.I still not able to get there camers to work properly. FEED UP WITH ARLO CAMS

Re: All cameras still going offline

JamesC — Fri, 14 Jul 2017 16:36:57 GMT

Kingoftheblues,

When you sign in to your Arlo account. What does the signal strength icon show for your cameras? It sounds like there could be a range or interference issue.

Take a look here for positioning tips for your Arlo cameras: How do I position my Arlo Wire-Free or Arlo Pro Wire-Free camera?

JamesC

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All cameras still going offline

Re: All cameras still going offline