topic Re: Changed router, now cameras show offline in Arlo

Changed router, now cameras show offline

GlennLeCompte — Mon, 10 Jul 2017 18:27:07 GMT

I had to change my router, base shows connected to internet but when I try to pull up my cameras I get a message that the cameras are offline. Any suggestions.....

Re: Changed router, now cameras show offline

manfredz — Mon, 10 Jul 2017 18:27:22 GMT

Have you tried rebooting your base station and if no go, open battery compartment of cams to reboot them?

Re: Changed router, now cameras show offline

GlennLeCompte — Fri, 14 Jul 2017 21:29:19 GMT

Thanks for info. Opened battery compartment and it still showed off line. I decided to re-sync them and that worked.