topic Re: Date and time are wrong in Arlo

Date and time are wrong

JaredM — Thu, 06 Jul 2017 13:15:40 GMT

Ever since we set this system up the time and date have been wrong by 9 days. Yes I have my time zone selected correctly and yes i have tried rebooting the base. ANy other suggestions on this would be greatly appreciated.

Re: Date and time are wrong

manfredz — Thu, 06 Jul 2017 13:27:23 GMT

I could be wrong here but if it takes date/time from your router/internet modem could it be the date/time therein is wrong?

Re: Date and time are wrong

JaredM — Thu, 06 Jul 2017 13:41:50 GMT

my computer and voip phone are both connected to the same router and they both have the correct date and time.

Re: Date and time are wrong

TomMac — Thu, 06 Jul 2017 14:12:15 GMT

where are U and what is the time diff ?

Re: Date and time are wrong

jguerdat — Thu, 06 Jul 2017 14:12:17 GMT

Any chance that your router has modifications for security? Port 123 to arlo.netgear.com has to be open for correct time sync via NTP. If you don't own the router, you may need to contact your ISP for help.

Try restarting you whole network (modem, router and base) by power switch/unplugging. Bring them back up in that order, allowing each to initialize before doing the next. This will sometimes set things right.

Worst case, a factory reset on the base may be needed but try the others first.