topic Arlo wireless cameras are offline now for two days in Arlo

Arlo wireless cameras are offline now for two days

Twcrofts01 — Thu, 06 Jul 2017 14:58:57 GMT

My Arlo wireless cameras are offline now for two days. I'm see MULTIPLE complaints on this same issue! Tell me how I can fix this!!!
AND BEFORE YOU ASK, Yes I replaced batterys, Yes there is nothing wrong with me internet, No the distance between my cameras and base station are Not and issue. They worked fine for two months, how would the distance matter. No the distance between router and base station is Not an issue. Yes I reset the camera And the base station multiple times!!!

Tell me how to get this fixed. I do not need to be doing this for security cameras!

Re: Arlo wireless cameras are offline now for two days

TomMac — Thu, 06 Jul 2017 14:59:08 GMT

I think you should call Netgear Support and see if they can help.

Re: Arlo wireless cameras are offline now for two days

JamesC — Thu, 06 Jul 2017 15:01:51 GMT

Twocrofts01,

If the signal is weak or there is interference, this could have caused the cameras to drop offline. Consider a base station reboot (using the on-off button). Allow the base station to come back online and try again.

Have you tried resyncing the cameras?

JamesC