https://community.arlo.com/t5/Arlo/Firmware-update-problems/m-p/1316865#M38357 <P>Two things come to mind with these 'fails'</P> <P>1) slow data thru put speeds</P> <P>2) camera range to far to allow update ( and or low batteries/ tho prob not the issue here )</P> Wed, 05 Jul 2017 19:39:24 GMT TomMac 2017-07-05T19:39:24Z https://community.arlo.com/t5/Arlo/Firmware-update-problems/m-p/1316836#M38351 Hi There,<BR /><BR />I finished the setup for my 2 cam Arlo. When I view the cameras I get a message “firmware update is required for base station &amp; cameras. I click on “update base station”. I get a message “are you sure you want to update to 1.8.8.0_11528?”, and I click on update. I get a message firmware update is in progress, I click ok. After a minute or so I get “upgrade failed- file failed to download. Please try again”, I do and same thing. What is happening? What am I doing wrong? My HW version is VMB3010r2, SN# 48C5747PA006E Firmware “update is Available1.8.1_9169. OS Windows 10<BR /><BR />Thanks<BR /><BR />Martin Wed, 05 Jul 2017 18:37:03 GMT https://community.arlo.com/t5/Arlo/Firmware-update-problems/m-p/1316836#M38351 Martin902 2017-07-05T18:37:03Z https://community.arlo.com/t5/Arlo/Firmware-update-problems/m-p/1316865#M38357 <P>Two things come to mind with these 'fails'</P> <P>1) slow data thru put speeds</P> <P>2) camera range to far to allow update ( and or low batteries/ tho prob not the issue here )</P> Wed, 05 Jul 2017 19:39:24 GMT https://community.arlo.com/t5/Arlo/Firmware-update-problems/m-p/1316865#M38357 TomMac 2017-07-05T19:39:24Z