topic Re: Night mode in Arlo

Night mode not working

katdog66 — Wed, 05 Jul 2017 14:44:53 GMT

The camera at night shows the red lights but viewing it on the app it's in darkness. Resink it works for one night and does the same thing again the next night any ideas

Re: Night mode

steve_t — Tue, 04 Jul 2017 23:21:00 GMT

Does it record fine during the day?

What firmware version is the camera running?

Re: Night mode

katdog66 — Wed, 05 Jul 2017 04:12:20 GMT

It's all good still records day and night but works for a say one or two nights in darkness. On version 2.4.2

Re: Night mode

Edian69 — Wed, 05 Jul 2017 10:25:41 GMT

Re: Night mode

jguerdat — Wed, 05 Jul 2017 13:21:47 GMT

You posted the app version, not the firmware version. Settings, My Devices, your cameras and base, Device Info.

Re: Night mode

katdog66 — Wed, 05 Jul 2017 14:02:03 GMT

FIRMWARE 1.8.8.0_11528

Re: Night mode

jguerdat — Wed, 05 Jul 2017 14:49:58 GMT

It appears that you're using an original wireless sysm, not a Pro - you don't specify. If so, your firmware is out of date. I show:

camera - 1.2.11810

base - 1.8.9.0_12185

Power cycle your base. Check your versions in Settings, My Devices, your cameras and base, Device Info. If any show that there's an update, try it although you may need to wait overnight for it to happen.

Re: Night mode not working

katdog66 — Wed, 05 Jul 2017 16:29:12 GMT

Will do I'm on nights will be home today