topic Re: Power outage reconnection in Arlo

Power outage reconnection

Cajunfla1 — Wed, 05 Jul 2017 13:37:13 GMT

Had a local power outage this morning, about 1 hour. When power was restored, my arlo pro base station won't reconnect to internet.

Unplugged from router, reconnected cable.....no joy.

Turned off power, rebooted ........ no joy.

Unplugged router cable, re plugged into different port .....no joy.

All needed/proper lights showing green on router.

Arlo has green on power and camera lights. Nothing on Internet light.

Any ideas?

Re: Power outage reconnection

TomMac — Wed, 05 Jul 2017 14:21:04 GMT

turn off all three in this order... modem, router, and base unit.

Turn them back on after a couple mins in same order, give each one time to reboot and come online.

If this fails, you could try and change the port the base unit is plugged into on your router...you aren't going to get anything until the INTERNET led goes green.

Re: Power outage reconnection

Cajunfla1 — Wed, 05 Jul 2017 14:53:18 GMT

Did resets. My router and modem are one unit. Still no joy.

Pushed reset button on base station to go back to factory settings.

Good news! Success!!

Bad news. Had to re-sync all my cameras. Get ladder, remove cameras, resync, reinstall cameras.

Re: Power outage reconnection

TomMac — Wed, 05 Jul 2017 17:05:11 GMT

but at least it's working again...good work !