https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1314625#M38096 I finally was able to speak with csr and was told the camera doesn't read motion thru glass/window I couldn't find that very important piece of info anywhere so glad to know. Must be mounted outside if wanting to detect outside motion Sun, 02 Jul 2017 21:33:59 GMT Lousy 2017-07-02T21:33:59Z https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1313587#M38000 All cameras say motion detection is activated and on. But one camera won't respond to motion. I can live stream it -but won't get notifications due to motion. It doesn't record it either Fri, 30 Jun 2017 17:21:50 GMT https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1313587#M38000 Lousy 2017-06-30T17:21:50Z https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1313999#M38039 <P>Is the running man for the camera in the Devices tab black or gray? &nbsp;Gray is disarmed. &nbsp;If black, try power cycling the base and open and close the battery cover to reset the camera.</P> Sat, 01 Jul 2017 12:14:10 GMT https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1313999#M38039 jguerdat 2017-07-01T12:14:10Z https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1314344#M38068 <P>If the running man symbol is black, check that the rule for that camera in your recording mode says to record when motion is detected and also that you get a push notification. Then turn the motion sensitivity up to 100 and don't forget to go back a screen and click SAVE. If you get a whole heap of false detections, work your way down through the sensitivity range until you get to a level which responds well but doesn't give too many false alerts</P> Sun, 02 Jul 2017 06:02:50 GMT https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1314344#M38068 steve_t 2017-07-02T06:02:50Z https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1314597#M38092 I am having the same problem with one of my cameras. I have tried everything to get that one camera to detect motion. I'm almost considering returning the three cameras and the base. I am so frustrated. What is the point of having a camera if it doesn't detect motion or record the motion. Sun, 02 Jul 2017 20:18:12 GMT https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1314597#M38092 monicabradley 2017-07-02T20:18:12Z https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1314625#M38096 I finally was able to speak with csr and was told the camera doesn't read motion thru glass/window I couldn't find that very important piece of info anywhere so glad to know. Must be mounted outside if wanting to detect outside motion Sun, 02 Jul 2017 21:33:59 GMT https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1314625#M38096 Lousy 2017-07-02T21:33:59Z https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1314679#M38109 <P>Glad you got your problem solved. With these cameras using a PIR sensor to detect motion, they won't work through glass. The Arlo Q cameras do though</P> Mon, 03 Jul 2017 01:01:41 GMT https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1314679#M38109 steve_t 2017-07-03T01:01:41Z https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1314695#M38111 Thank you for that information. I guess I'll have to mount the third camera outside since it won't detect through glass. Mon, 03 Jul 2017 01:58:17 GMT https://community.arlo.com/t5/Arlo/Can-t-get-one-camera-to-detect-motion/m-p/1314695#M38111 monicabradley 2017-07-03T01:58:17Z