topic Re: Emails are delayed by couple of hours in Arlo

Emails are delayed by couple of hours

sbk2000 — Tue, 30 May 2017 14:14:49 GMT

Some email alerts are being delayed by 1 to 3 hours. This has been happening since a month. Can you please let me know how to fix?

here is the latest email header i received today for a 7:44 AM email alert

0	1 sec	a2-118.smtp-out.eu-west-1.amazonses.com.	→	[Google]	mx.google.com	ESMTPS	5/30/2017, 9:03:28 AM
1			→	[Google]	10.80.173.164	SMTP	5/30/2017, 9:03:28 AM
2			→	[Google]	10.157.52.163	SMTP	5/30/2017, 9:03:28 AM

TomMac — Tue, 30 May 2017 14:36:14 GMT

Google was acting strange the other day... can you add a second email in the Mode that uses a different provider for testing?

sbk2000 — Tue, 30 May 2017 14:38:51 GMT

It has been happening since a month not just today. I will try adding yahoo email and see if it works better.

JamesC — Wed, 28 Jun 2017 16:45:27 GMT

A cloud update has been deployed that should resolve this issue. Please let me know if you continue experiencing delayed content.

JamesC