https://community.arlo.com/t5/Arlo/Connection-help/m-p/1309127#M37563 <P><SPAN>Hi! I today buy Arlo security camera with base station Netgear VMB3000 I cant setup its, my app on iPhone say " we are unable to claim this device "! Can you help me to instal this great security system! I think this system register on at her old account! Can you help me to install this system on my account????!!!!!! Thank you so much!!!!</SPAN></P> Fri, 23 Jun 2017 17:42:34 GMT sashasashaia 2017-06-23T17:42:34Z https://community.arlo.com/t5/Arlo/Connection-help/m-p/1309127#M37563 <P><SPAN>Hi! I today buy Arlo security camera with base station Netgear VMB3000 I cant setup its, my app on iPhone say " we are unable to claim this device "! Can you help me to instal this great security system! I think this system register on at her old account! Can you help me to install this system on my account????!!!!!! Thank you so much!!!!</SPAN></P> Fri, 23 Jun 2017 17:42:34 GMT https://community.arlo.com/t5/Arlo/Connection-help/m-p/1309127#M37563 sashasashaia 2017-06-23T17:42:34Z https://community.arlo.com/t5/Arlo/Connection-help/m-p/1309141#M37565 <P>if its still registered to her account, you can't register it.&nbsp; It would need to be removed from her account.</P> Fri, 23 Jun 2017 17:59:16 GMT https://community.arlo.com/t5/Arlo/Connection-help/m-p/1309141#M37565 manfredz 2017-06-23T17:59:16Z