topic Re: Getting "Arlo is currently unavailable" much more than usual, today. in Arlo

Getting "Arlo is currently unavailable" much more than usual, today.

Prolixium — Wed, 21 Jun 2017 21:06:59 GMT

Hi -

I'm not sure if anyone else is experiencing this, but I'm getting the "We're sorry. Arlo is currently unavailable. Please try again later." message more than usual, today. More than usual means having to tap 10-15 times on any video for it to play (as opposed to getting the error message) using the Android app vs. getting the message maybe only 2-3 times (total) per day. That being said, using the web interface on a nearby computer seems fine..

I haven't seen anything in the "announcements" section of this forum.

Is it just me? 😉

- Mark

Re: Getting "Arlo is currently unavailable" much more than usual, today.

JamesC — Thu, 22 Jun 2017 22:45:38 GMT

Prolixium,

I have not seen the same behavior when using the Android app. Are you also seeing this when attempting to live stream cameras? Are you still seeing this error message?

JamesC

Re: Getting "Arlo is currently unavailable" much more than usual, today.

Prolixium — Fri, 23 Jun 2017 03:44:47 GMT

Hi JamesC -

It was just yesterday (6/21/2017) that I saw the massive amounts of "unavailable" error messages when using the app. Today has been smooth sailing.

- Mark

Re: Getting "Arlo is currently unavailable" much more than usual, today.

JamesC — Fri, 23 Jun 2017 16:49:32 GMT

Prolixium,

Great to hear. Please let me know if you experience this issue in the future.

JamesC