topic Re: Stopped recording/stopped notice in Arlo

Stopped recording/stopped notice

Rmbausa — Wed, 21 Jun 2017 02:46:53 GMT

My 4 cameras stopped recording motion and stopped sending email notification. What should I do?

Re: Stopped recording/stopped notice

steve_t — Wed, 21 Jun 2017 08:24:44 GMT

What mode are you using? Are all the rules correct? Can you live view all of the cameras?

Re: Stopped recording/stopped notice

Rmbausa — Wed, 21 Jun 2017 13:14:56 GMT

Mode is armed. Don't see an option to change rules. Does have ability to view live.

Re: Stopped recording/stopped notice

JamesC — Thu, 22 Jun 2017 21:14:34 GMT

Rmbausa,

Consider a base station reboot using the on-off button. Allow the base station to come back online and trigger a camera to test. Do you still see the same behavior?

JamesC

Re: Stopped recording/stopped notice

Rmbausa — Fri, 23 Jun 2017 02:54:14 GMT

I get a notification on my iPad but do not get email notification that I used to get.

Re: Stopped recording/stopped notice

jguerdat — Fri, 23 Jun 2017 12:13:10 GMT

Check your modes in the Mode tab and verify that email notifications haven't somehow been disabled.

Re: Stopped recording/stopped notice

Rmbausa — Fri, 23 Jun 2017 14:18:30 GMT

These is no place in the "mode tab" to turn email on, off or anything else. This system needs some serious re-tooling. Is Arlo pro any better? This might be going back to Costco.

Re: Stopped recording/stopped notice

manfredz — Fri, 23 Jun 2017 15:37:47 GMT

If you go into the mode you are using, then editing the cam you wish to change you should see ability to turn notification and email notification on or off

Re: Stopped recording/stopped notice

Rmbausa — Fri, 23 Jun 2017 16:03:52 GMT

All notifications are on. 90 percent motion detection.

Re: Stopped recording/stopped notice

manfredz — Fri, 23 Jun 2017 16:09:13 GMT

thought you wanted to know where turning the email notifications on/off was located, not about the sensitivity level

Re: Stopped recording/stopped notice

Summer563 — Fri, 17 Nov 2017 04:17:21 GMT

Has stopped sending information to the cloud

Re: Stopped recording/stopped notice

jguerdat — Fri, 17 Nov 2017 13:00:46 GMT

Summer563 wrote:

Has stopped sending information to the cloud

What do you mean? Videos? WHat have you tried? What do you see, especially the LEDs on the base and camera? Try power cycling the base. In the Devices tab, the running men for each camera should be black, not gray. If gray, use the Mode tab, select your base and see what mode is selected. Try the Armed mode and see if that works.