topic Re: Setting up a second system at a new location in Arlo

Setting up a second system at a new location

eawoodjr — Wed, 19 Apr 2017 22:03:32 GMT

How do I set up a second system with same email address for a home in PA when I have an operational system at a home in TX?

Re: Setting up a second system at a new location

TomMac — Wed, 19 Apr 2017 22:03:44 GMT

eawoodjr wrote:

How do I set up a second system with same email address for a home in PA when I have an operational system at a home in TX?

Buy a second system of cameras and base

Open up your account and ADD DEVICE , the base, then sync the cameras to that base...

There is NO limit on the number of bases on any account , service level ONLY controls the number of cameras you can use.

You can set up the second system at home ( I like this as it is easy to test/burn in a couple days ) unplug and move to new location and plug in...

OR set up completely at new location by using your same account

Re: Setting up a second system at a new location

Greth — Thu, 22 Jun 2017 03:17:52 GMT

If adding a 2nd base and a 2nd location- are they able to arm/ disarm individually by location?

Re: Setting up a second system at a new location

MarkN2016 — Thu, 22 Jun 2017 03:39:12 GMT

I just added a 2nd system to a vacation home. After calling tech support, I had to register a 2nd act., using a 2nd email to get it going. Otherwise, the second system was going to be tied to the first with the same mode controlling everything the same way.

Re: Setting up a second system at a new location

kkunzelmann — Thu, 22 Jun 2017 04:00:02 GMT

I just moved my system to a new home. My home has a netgear box and I plugged the system into it. Everything is green but I see nothing. I tried forgetting the system by redoing my email for Arlo and resetting the netgear arlo box. It has green lights for everything still and I dont see anything with the camera. It was working fantastic before I moved 😞

Re: Setting up a second system at a new location

jguerdat — Thu, 22 Jun 2017 21:45:53 GMT

Greth wrote:

If adding a 2nd base and a 2nd location- are they able to arm/ disarm individually by location?

ANy cameras attached to one base will only be configured with others on the same base - you can't span bases. So, yes, they will be configured by location.

Re: Setting up a second system at a new location

jguerdat — Thu, 22 Jun 2017 21:47:30 GMT

MarkN2016 wrote:
I just added a 2nd system to a vacation home. After calling tech support, I had to register a 2nd act., using a 2nd email to get it going. Otherwise, the second system was going to be tied to the first with the same mode controlling everything the same way.

I think there was a misunderstanding somplace on either end. ANy camera on a second base cannot act with cameras on the first - they're separate systems, even if using the same account.

Re: Setting up a second system at a new location

jguerdat — Thu, 22 Jun 2017 21:48:31 GMT

kkunzelmann wrote:

I just moved my system to a new home. My home has a netgear box and I plugged the system into it. Everything is green but I see nothing. I tried forgetting the system by redoing my email for Arlo and resetting the netgear arlo box. It has green lights for everything still and I dont see anything with the camera. It was working fantastic before I moved 😞

Have you tried both the app and a browser?