topic Re: Arlo camera message reads 'getting status" in Arlo

Arlo camera message reads 'getting status"

ss730 — Sun, 18 Jun 2017 05:07:46 GMT

My app message reads cameras are "getting status". The base lights are solid green indicating power, wifi and cameras are operating. The camera batteries were at 88% yesterday. Just stopped working after two months.

Re: Arlo camera message reads 'getting status"

jguerdat — Sun, 18 Jun 2017 11:13:43 GMT

Power cycle the base. Reboot your phone. Try a browser on a computer. Any luck?

Re: Arlo camera message reads 'getting status"

ohe — Sun, 18 Jun 2017 12:43:15 GMT

I'm getting the same message. Could this be the same issue that happened in March: https://community.netgear.com/t5/Arlo-Pro/quot-Getting-Status-quot-message-and-quot-Base-Station-Offline/td-p/1248932

Re: Arlo camera message reads 'getting status"

JamesC — Wed, 21 Jun 2017 16:48:26 GMT

ohe,

Consider power cycling your base station using the on-off button. Allow the base station to come back online with a solid green power and internet LED and try again. Do yous till see the same behavior?

JamesC

Re: Arlo camera message reads 'getting status"

ohe — Wed, 21 Jun 2017 21:13:16 GMT

When I switched to a different network port, it started working. Thanks!