https://community.arlo.com/t5/Arlo/Grant-access-not-working/m-p/1305706#M37260 I followed steps to Grant access. My wife clicks on the link that was emailed to her and has tried copy and pasting, but it doesn't connect. The page just shows a the bird screen with the wireless signal searching. Any ideas? Mon, 19 Jun 2017 03:53:26 GMT Dustybottoms371 2017-06-19T03:53:26Z https://community.arlo.com/t5/Arlo/Grant-access-not-working/m-p/1305706#M37260 I followed steps to Grant access. My wife clicks on the link that was emailed to her and has tried copy and pasting, but it doesn't connect. The page just shows a the bird screen with the wireless signal searching. Any ideas? Mon, 19 Jun 2017 03:53:26 GMT https://community.arlo.com/t5/Arlo/Grant-access-not-working/m-p/1305706#M37260 Dustybottoms371 2017-06-19T03:53:26Z https://community.arlo.com/t5/Arlo/Grant-access-not-working/m-p/1305838#M37267 <P>Have you attempted it on a PC? ( accepting access )</P> Mon, 19 Jun 2017 11:21:11 GMT https://community.arlo.com/t5/Arlo/Grant-access-not-working/m-p/1305838#M37267 TomMac 2017-06-19T11:21:11Z https://community.arlo.com/t5/Arlo/Grant-access-not-working/m-p/1306597#M37347 3rd PC and finally worked, thanks. Tue, 20 Jun 2017 13:14:50 GMT https://community.arlo.com/t5/Arlo/Grant-access-not-working/m-p/1306597#M37347 Dustybottoms371 2017-06-20T13:14:50Z