https://community.arlo.com/t5/Arlo/Arlo-Pro-camera-losing-connection-and-short-battery-life/m-p/1302331#M36997 <P>Of the two cameras on my 1-week-old system, one camera works perfectly but the other one is constantly falling offline and has a short battery life (a few days).&nbsp; I swapped locations on the cameras, and the faulty camera still fails in the location where the other camera works, while the good camera works great in either location.</P><P>&nbsp;</P><P>How do I get a replacement camera?</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 13 Jun 2017 15:25:01 GMT tobybradshaw 2017-06-13T15:25:01Z https://community.arlo.com/t5/Arlo/Arlo-Pro-camera-losing-connection-and-short-battery-life/m-p/1302331#M36997 <P>Of the two cameras on my 1-week-old system, one camera works perfectly but the other one is constantly falling offline and has a short battery life (a few days).&nbsp; I swapped locations on the cameras, and the faulty camera still fails in the location where the other camera works, while the good camera works great in either location.</P><P>&nbsp;</P><P>How do I get a replacement camera?</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 13 Jun 2017 15:25:01 GMT https://community.arlo.com/t5/Arlo/Arlo-Pro-camera-losing-connection-and-short-battery-life/m-p/1302331#M36997 tobybradshaw 2017-06-13T15:25:01Z https://community.arlo.com/t5/Arlo/Arlo-Pro-camera-losing-connection-and-short-battery-life/m-p/1302407#M37004 Swap at the store or open a case with support using the Contact Support link at the bottom here. Tue, 13 Jun 2017 17:22:56 GMT https://community.arlo.com/t5/Arlo/Arlo-Pro-camera-losing-connection-and-short-battery-life/m-p/1302407#M37004 jguerdat 2017-06-13T17:22:56Z