topic Re: My picture on my camera is red in Arlo https://community.arlo.com/t5/Arlo/My-picture-on-my-camera-is-red/m-p/1300580#M36816 I have a red picture also.<BR />I have taken the camera off line, removed the batteries, purged it, put the batteries back in, synced the camera to the base and activated the camera. StI'll red. Sat, 10 Jun 2017 14:13:38 GMT pwilson196959 2017-06-10T14:13:38Z My picture on my camera is red https://community.arlo.com/t5/Arlo/My-picture-on-my-camera-is-red/m-p/1193265#M25990 Wed, 21 Dec 2016 21:39:07 GMT https://community.arlo.com/t5/Arlo/My-picture-on-my-camera-is-red/m-p/1193265#M25990 Khristina 2016-12-21T21:39:07Z Re: My picture on my camera is red https://community.arlo.com/t5/Arlo/My-picture-on-my-camera-is-red/m-p/1193296#M25996 <P>contact Netgear Support, it may be defective.</P> Wed, 21 Dec 2016 22:13:47 GMT https://community.arlo.com/t5/Arlo/My-picture-on-my-camera-is-red/m-p/1193296#M25996 TomMac 2016-12-21T22:13:47Z Re: My picture on my camera is red https://community.arlo.com/t5/Arlo/My-picture-on-my-camera-is-red/m-p/1300580#M36816 I have a red picture also.<BR />I have taken the camera off line, removed the batteries, purged it, put the batteries back in, synced the camera to the base and activated the camera. StI'll red. Sat, 10 Jun 2017 14:13:38 GMT https://community.arlo.com/t5/Arlo/My-picture-on-my-camera-is-red/m-p/1300580#M36816 pwilson196959 2017-06-10T14:13:38Z Re: My picture on my camera is red https://community.arlo.com/t5/Arlo/My-picture-on-my-camera-is-red/m-p/1300581#M36817 Really sad that the white balance doesn't work after a short period of ownership. Sat, 10 Jun 2017 14:14:39 GMT https://community.arlo.com/t5/Arlo/My-picture-on-my-camera-is-red/m-p/1300581#M36817 pwilson196959 2017-06-10T14:14:39Z Re: My picture on my camera is red https://community.arlo.com/t5/Arlo/My-picture-on-my-camera-is-red/m-p/1300632#M36830 <P>pwilson196959,</P> <P>&nbsp;</P> <P>Please contact the <A href="http://www.arlo.com/en-us/support/contact.aspx" target="_blank">Arlo Support Team</A> to further investigate this issue. You will find several options for contacting support in the provided link</P> <P>&nbsp;</P> <P>JamesC</P> Sat, 10 Jun 2017 16:59:16 GMT https://community.arlo.com/t5/Arlo/My-picture-on-my-camera-is-red/m-p/1300632#M36830 JamesC 2017-06-10T16:59:16Z