https://community.arlo.com/t5/Arlo/Wireless-cameras/m-p/1161064#M36666 <P>Accesseq,</P> <P>&nbsp;</P> <P>Do you have a case open with the support team? If so, please private message me with the case number and I will investigate this further.</P> <P>&nbsp;</P> <P>Thank you,</P> <P>JamesC</P> Wed, 26 Oct 2016 15:51:48 GMT JamesC 2016-10-26T15:51:48Z https://community.arlo.com/t5/Arlo/Wireless-cameras/m-p/1160755#M36665 <P>Am I the Only person on the planet with this Unit? It does Not even allow me to put the correct Model # in the drop down!!!</P><P>I have talked to 6 tech support&nbsp;chat reps/Been transferred&nbsp;4 times in the Home Products division.Then the Business Divison&nbsp;tried to transfer&nbsp;my back to Home division...I purchased the unit NEW off ebay&nbsp;I need the Owners/set up &nbsp;manual ....Why is there NO INFO anywhere on the site for this product???????????????????????????</P><P>&nbsp;</P><P><A href="http://www.netgear.com/service-providers/products/home-monitoring-automation/ip-cameras/?cid=wmt_netgear_organic" target="_blank">http://www.netgear.com/service-providers/products/home-monitoring-automation/ip-cameras/?cid=wmt_netgear_organic</A> &nbsp; &nbsp;&nbsp;</P><P>&nbsp;</P> Wed, 26 Oct 2016 00:15:13 GMT https://community.arlo.com/t5/Arlo/Wireless-cameras/m-p/1160755#M36665 Accesseq 2016-10-26T00:15:13Z https://community.arlo.com/t5/Arlo/Wireless-cameras/m-p/1161064#M36666 <P>Accesseq,</P> <P>&nbsp;</P> <P>Do you have a case open with the support team? If so, please private message me with the case number and I will investigate this further.</P> <P>&nbsp;</P> <P>Thank you,</P> <P>JamesC</P> Wed, 26 Oct 2016 15:51:48 GMT https://community.arlo.com/t5/Arlo/Wireless-cameras/m-p/1161064#M36666 JamesC 2016-10-26T15:51:48Z