topic Re: Number on the Live Streaming Window in Arlo

Number on the Live Streaming Window

Watchman — Mon, 20 Apr 2015 14:21:38 GMT

There is a number in white on green background in the live streaming window at the Arlo web page on PC. It changes, mostly increasing in number. It doesn't seem to correspond to the number of videos taken. What does this number mean? Thanks in advance for your answer.

Re: Number on the Live Streaming Window

TomMac — Mon, 20 Apr 2015 15:40:13 GMT

It's the number of videos ( filtered ) for that camera.... If you click on it, you should be taken to the library of the videos.

Re: Number on the Live Streaming Window

Rgpop — Fri, 04 Sep 2015 14:25:07 GMT

I have the same issue. When I click on the numbers (happens to be a 2), it does take me to the library, or calendar page. Nothing is highlighted to view. Nothing on the previous month either. I have also tried running a live stream of that camera. The number 2 still shows up.

Re: Number on the Live Streaming Window

jguerdat — Fri, 04 Sep 2015 17:26:07 GMT

It's doing what it's supposed to do. However, there have been occurances of videos being reported on the Cameras view and nothing in the library. I've had this happen myself. It took a trouble ticket to get it cleared.

Re: Number on the Live Streaming Window

Paul_FCCL — Mon, 16 Nov 2015 04:32:12 GMT

jguerdat wrote:
It's doing what it's supposed to do. However, there have been occurances of videos being reported on the Cameras view and nothing in the library. I've had this happen myself. It took a trouble ticket to get it cleared.

Can you share the solution for this problem.....what did it take to get it fixed.

Thank you!

Paul FCCL

Re: Number on the Live Streaming Window

jguerdat — Mon, 16 Nov 2015 13:52:39 GMT

No idea. It was all done on the server side and was nothing I could do or see.