https://community.arlo.com/t5/Arlo/Connecting-Base-Station-to-internet-with-new-router/m-p/1169914#M36540 <P>Did the Arlo have a fixed IP address?&nbsp; Has the network changed by introducing a new router, and therefore the Arlo cannot connect and/or isnt getting an IP address assigned to it?</P><P>&nbsp;</P><P>Are you connecting wirelessly or wired?&nbsp; If wirelessly it is unlikely that your new router is using the same SSID name and password for its Wi-Fi, so you will need to update your Arlo device with this new information.</P><P>&nbsp;</P><P>If wired, I would factory reset the Arlo device so that it will automatically obtain an IP address from your new router.</P><P>&nbsp;</P><P>Hope this helps</P> Sat, 12 Nov 2016 11:32:23 GMT clithes 2016-11-12T11:32:23Z https://community.arlo.com/t5/Arlo/Connecting-Base-Station-to-internet-with-new-router/m-p/1169853#M36539 <P>My old Arlo Staion is not connecting to the internet after I have installed&nbsp;a new Nighthawk router, Can anyone suggest a method,&nbsp;other than reset factory settings, as I have done that, Cheers&nbsp;</P> Sat, 12 Nov 2016 02:37:35 GMT https://community.arlo.com/t5/Arlo/Connecting-Base-Station-to-internet-with-new-router/m-p/1169853#M36539 Steveo101 2016-11-12T02:37:35Z https://community.arlo.com/t5/Arlo/Connecting-Base-Station-to-internet-with-new-router/m-p/1169914#M36540 <P>Did the Arlo have a fixed IP address?&nbsp; Has the network changed by introducing a new router, and therefore the Arlo cannot connect and/or isnt getting an IP address assigned to it?</P><P>&nbsp;</P><P>Are you connecting wirelessly or wired?&nbsp; If wirelessly it is unlikely that your new router is using the same SSID name and password for its Wi-Fi, so you will need to update your Arlo device with this new information.</P><P>&nbsp;</P><P>If wired, I would factory reset the Arlo device so that it will automatically obtain an IP address from your new router.</P><P>&nbsp;</P><P>Hope this helps</P> Sat, 12 Nov 2016 11:32:23 GMT https://community.arlo.com/t5/Arlo/Connecting-Base-Station-to-internet-with-new-router/m-p/1169914#M36540 clithes 2016-11-12T11:32:23Z