https://community.arlo.com/t5/Arlo/One-camera-is-offline/m-p/1163023#M36514 Ah, "new batteries" - wireless. Wrong area. Restart the base, open and close the battery door, remove the camera in Settings, My Devices if it exists, and try to resync. Sun, 30 Oct 2016 23:32:35 GMT jguerdat 2016-10-30T23:32:35Z https://community.arlo.com/t5/Arlo/One-camera-is-offline/m-p/1162954#M36512 <P>One camera is offline. &nbsp;Has new batteries and I tried unsuccessfully to resin have it. &nbsp;The blue light on the camera continues to flash blue. &nbsp;It never synchs......help please</P> Sun, 30 Oct 2016 20:34:28 GMT https://community.arlo.com/t5/Arlo/One-camera-is-offline/m-p/1162954#M36512 Leslieyount 2016-10-30T20:34:28Z https://community.arlo.com/t5/Arlo/One-camera-is-offline/m-p/1163020#M36513 To be clear, we're talking about Q+ right? The easy/fast thing to do is to reset the camera using the reset button until the camera clicks and the LED flashes amber. Resync. Sun, 30 Oct 2016 23:29:58 GMT https://community.arlo.com/t5/Arlo/One-camera-is-offline/m-p/1163020#M36513 jguerdat 2016-10-30T23:29:58Z https://community.arlo.com/t5/Arlo/One-camera-is-offline/m-p/1163023#M36514 Ah, "new batteries" - wireless. Wrong area. Restart the base, open and close the battery door, remove the camera in Settings, My Devices if it exists, and try to resync. Sun, 30 Oct 2016 23:32:35 GMT https://community.arlo.com/t5/Arlo/One-camera-is-offline/m-p/1163023#M36514 jguerdat 2016-10-30T23:32:35Z