topic Re: outside camera not responding to motion properly in Arlo

outside camera not responding to motion properly

tsav — Mon, 05 Jun 2017 20:58:45 GMT

Ok.... this camera, mounted to look at my driveway used to work nicely. I replaced the Batts and pointed it in a very slightly different direction, and now the damn thing records a bug a 50ft, but ignores a giant truck coming up my driveway>>>????

WTF ?

I have fooled around with the sensitivity and it still records when the wind blows but I just drove in the drive and not a peep....

ideas ????

thanks

Re: outside camera not responding to motion properly

jguerdat — Mon, 05 Jun 2017 23:10:48 GMT

Post a screenshot.

Re: outside camera not responding to motion properly

tsav — Mon, 05 Jun 2017 23:39:09 GMT

sorry..of what?...the view the camera has ?

Re: outside camera not responding to motion properly

jguerdat — Tue, 06 Jun 2017 01:00:48 GMT

Yes.

Re: outside camera not responding to motion properly

tsav — Wed, 07 Jun 2017 11:25:08 GMT

Here is the view from the cam. Be advised this camera USED to work flawlessly... I have done a remove/add device from the system... and it continues to not record or record very randomly....sensitivity is set at 82. Also... if i try to take a "snapshot" in settings it links up in about 5 seconds and captures an image without problem..... if I try to go "live" it won't connect.

Re: outside camera not responding to motion properly

jguerdat — Wed, 07 Jun 2017 12:38:27 GMT

Assuming most motion is across the FOV as your image implies, I'd open a case with support since you have have faulty hardware.