https://community.arlo.com/t5/Arlo/Help/m-p/1298125#M36346 <P>Could you provide us with some information on the issue? We may be able to help resolve the issue.</P> <P>&nbsp;</P> <P>JamesC</P> Tue, 06 Jun 2017 22:31:16 GMT JamesC 2017-06-06T22:31:16Z https://community.arlo.com/t5/Arlo/Help/m-p/1297648#M36344 <P>I make an effort and ask the support of help with one simple question. The supports answer is we close your file without trying to give me an answer.</P><P>Such a behaviou® makes me very very angry</P> Tue, 06 Jun 2017 10:24:49 GMT https://community.arlo.com/t5/Arlo/Help/m-p/1297648#M36344 veryveryangry 2017-06-06T10:24:49Z https://community.arlo.com/t5/Arlo/Help/m-p/1297750#M36345 <P>you may have had a bad experience with support...but have you tried the forum ?&nbsp; There are many that will try to assist you.</P> Tue, 06 Jun 2017 13:44:46 GMT https://community.arlo.com/t5/Arlo/Help/m-p/1297750#M36345 TomMac 2017-06-06T13:44:46Z https://community.arlo.com/t5/Arlo/Help/m-p/1298125#M36346 <P>Could you provide us with some information on the issue? We may be able to help resolve the issue.</P> <P>&nbsp;</P> <P>JamesC</P> Tue, 06 Jun 2017 22:31:16 GMT https://community.arlo.com/t5/Arlo/Help/m-p/1298125#M36346 JamesC 2017-06-06T22:31:16Z