topic Arlo app library filter constantly resets in Arlo

Arlo app library filter constantly resets

Prolixium — Mon, 05 Jun 2017 01:10:06 GMT

Hi -

I've noticed that in the Android & iOS apps, the library filters don't save for longer than roughly an hour and are reset (displays all cameras). In fact, it seems to coincide with my "session" timing out and the Arlo app displaying the "signing in.." spash screen when I launch the app. I'm seeing this both on the Android and iOS apps, but I think the session timeout is quicker on Android (anecdotally).

Has anyone else noticed this? If so, does anyone know a way to get the filters to be permanent?

Thanks!

- Mark

Re: Arlo app library filter constantly resets

jguerdat — Mon, 05 Jun 2017 12:23:14 GMT

No but perhaps an easy way to get the same result is to simply click on the numbered circle for the camera in the Devices tab when you first login. That won't help if you're after setting a filter for multiple cameras.

Re: Arlo app library filter constantly resets

Prolixium — Mon, 05 Jun 2017 16:00:32 GMT

Thanks for the suggestion. I do periodically tap on the number on the camera view to filter that single camera, but my standard use case is to filter all but 2 of 8 cameras I monitor since they are more interesting than the rest. It requires 8x taps (1 to open filter, 6 to select cameras 1 to hit OK) after entering the library mode to do this.

This is obviously not a big deal but it seems like an odd miss from the Arlo devs.

- Mark