topic Re: one camera that has quit completely and two others that have the red and pink picture in Arlo

one camera that has quit completely and two others that have the red and pink picture

pwilson196959 — Mon, 05 Jun 2017 17:57:21 GMT

I have one camera that has quit completely and two others that have the red and pink picture. I have helped sell this setup to others but now I am wondering if they will like me for having them buy your product. I tried the white balance and every move in the book to get the red out. This is very frustrating.

Re: one camera that has quit completely and two others that have the red and pink picture

TomMac — Mon, 05 Jun 2017 17:57:52 GMT

If you have red pictures ( or pink ) open and close the battery door to reset the camera.

If the issue continues, contact Netgear Support ; https://www.arlo.com/en-us/support/contact.aspx

Re: one camera that has quit completely and two others that have the red and pink picture

pwilson196959 — Sat, 10 Jun 2017 14:45:36 GMT

What I read on others with the same problem is "Take the camera back where you bought it or buy a new camera. I have a limited income and cannot live like those in Chicago or New York

Re: one camera that has quit completely and two others that have the red and pink picture

JamesC — Sat, 10 Jun 2017 17:00:38 GMT

pwilson196959,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC