Problems setting up my Arlo after a move to a new house

Longhorn_100 — Fri, 02 Jun 2017 00:57:18 GMT

2 years ago we bought an Arlo system with 2 cameras. It was easy to set-up and used it problem free. We have moved to a new house and I'm having problems hooking up the Arlo system which we moved from the previous house. The base station is plugged into the router using a good ethernet cable and the power is connected. When I turn on the system the green LEDs come on for both the Power and the Internet. However when I push the camera sync button the lights across the front of the base station flash and all of then except for the power on LED go out. The Power LED turns yellow. I've tried to reset, I've started over from scratch multiple times.

I will say that one time the camera did sync and work briefly until the lights went out across the base station.

Any help is most appreciated.

Robert

Re: Problems setting up my Arlo after a move to a new house

TomMac — Fri, 02 Jun 2017 01:33:48 GMT

Try to reset the base unit by holding in the reset button for ten secs till the front leds flash amber...

test and try to sync.

If stil NG, contact netgear support

topic Re: Problems setting up my Arlo after a move to a new house in Arlo

Problems setting up my Arlo after a move to a new house

Re: Problems setting up my Arlo after a move to a new house