topic Red tint 80% of time while viewing in Arlo

Red tint 80% of time while viewing

PaulPumpaly — Thu, 01 Jun 2017 22:06:09 GMT

I have one camera that I got with original base station that has worked flawlessly. But when I got a second, I noticed after a week of connecting it, it had a red hue over the image. Once in awhile it will go back to normal and be clear, but most of the time it's not. Batteries been replaced several times and to no change. Any options or fixes?

Re: Red tint 80% of time while viewing

steve_t — Thu, 01 Jun 2017 22:57:30 GMT

It's the IR filter that gets stuck. It's a fault that generally needs the camera to be replaced. Can you take it back to where you bought it from?

Re: Red tint 80% of time while viewing

PaulPumpaly — Sun, 04 Jun 2017 00:03:36 GMT

Just bought another one today for the back of the house. Plan on putting the faulty one in the box and returning that one for a new one. I figured that's what the problem was. Thank you for your help!