topic Re: Setting up an used base station in Arlo

Setting up an used base station

Tomskutt — Thu, 01 Jun 2017 00:26:06 GMT

I cannot get the computer to discover my device nor can I get the system to reset. I have tried resetting it with both the reset and sync button and just the rest button. I am about to lose my mind or clobber my husband :). Please help. Thanks

Re: Setting up an used base station

TomMac — Thu, 01 Jun 2017 00:32:08 GMT

First the reset is hold the RESET for ten secs till the front LED flash.

Did you bring the base in as a Add A DEVICE after logging in to the account?

What are the front LEDs showing ( left to right )

Re: Setting up an used base station

Tomskutt — Thu, 01 Jun 2017 00:35:21 GMT

Thanks for your response. Not quite sure what you mean by adding the base station as a device. Heck, not even sure if I am logged into the right place. Front LED right now show a solid green power, flashing green router, a symbol I don't recognize that is not lit, a house icon not lit and the for the lack of a better term, usb symbol flashing green.

Re: Setting up an used base station

TomMac — Thu, 01 Jun 2017 03:14:06 GMT

The left three are important...

1- POWER

2- INTERNET connection

3- Sync camera

1 is always green except when base is rebooting

2 is green when the base is connected to the internet

3 goes green with one sync cam or more

You first log into you account at https://arlo.netgear.com/

If not start a new account

then add the base as a new device

Do you have a start up guide ?

https://www.arlo.com/en-us/images/Documents/Arlo_Wirefree/arlo_wirefree_system_installguide.pdf

https://www.arlo.com/en-us/images/Documents/ArloPro/arlo_pro_system_installguide.pdf