topic Re: Arlo version 242_17124 in Arlo

Arlo version 242_17124

VRJ — Tue, 30 May 2017 13:57:12 GMT

Both cameras remain in "getting status" mode and don't display real time anymore or show camera details like "motion" icon or "battery" icon. How do I fix it? Thanks.

Re: Arlo version 242_17124

TomMac — Tue, 30 May 2017 14:37:16 GMT

On what device and OS ?

Wifi and or cellular ?

Re: Arlo version 242_17124

VRJ — Tue, 30 May 2017 14:39:36 GMT

Samsung Active 6
Wifi

Re: Arlo version 242_17124

VRJ — Tue, 30 May 2017 14:39:54 GMT

Also on iPhone 6

Re: Arlo version 242_17124

VRJ — Tue, 30 May 2017 14:43:25 GMT

It was working fine until this morning

Re: Arlo version 242_17124

TomMac — Tue, 30 May 2017 15:35:32 GMT

simplest thing is to reboot the base with the power button

Re: Arlo version 242_17124

VRJ — Tue, 30 May 2017 15:49:24 GMT

Thank you. Rebooting the base fixed the issue.