https://community.arlo.com/t5/Arlo/cannot-download-video-after-access-given/m-p/1292816#M35748 <P>Hi There,</P><P>&nbsp;</P><P>My partner gave me acess to our camera system but i cannot download clips?</P><P>Arlo has acess to my photos.</P><P>how do I download? I assume its because ive been granted acess, how do i change this so im on the account?</P><P>&nbsp;</P><P>thanks,</P> Tue, 30 May 2017 00:02:22 GMT rnay10 2017-05-30T00:02:22Z https://community.arlo.com/t5/Arlo/cannot-download-video-after-access-given/m-p/1292816#M35748 <P>Hi There,</P><P>&nbsp;</P><P>My partner gave me acess to our camera system but i cannot download clips?</P><P>Arlo has acess to my photos.</P><P>how do I download? I assume its because ive been granted acess, how do i change this so im on the account?</P><P>&nbsp;</P><P>thanks,</P> Tue, 30 May 2017 00:02:22 GMT https://community.arlo.com/t5/Arlo/cannot-download-video-after-access-given/m-p/1292816#M35748 rnay10 2017-05-30T00:02:22Z https://community.arlo.com/t5/Arlo/cannot-download-video-after-access-given/m-p/1292845#M35752 There's additional an additional setting to be made in Grant Access to allow additional privileges. Allow that for your account and you should be good. Tue, 30 May 2017 00:53:39 GMT https://community.arlo.com/t5/Arlo/cannot-download-video-after-access-given/m-p/1292845#M35752 jguerdat 2017-05-30T00:53:39Z