topic Fixing 'newer version of flash required' in Chrome! in Arlo

Fixing 'newer version of flash required' in Chrome!

Bigblip — Wed, 31 May 2017 17:45:59 GMT

I used to be able to view videos online (logged into arlo.netgear.com), but now both Chrome and Firefox both are showing the 'newer version of flash is required' message - but both are completely up to date.

Given that everyone is trying to get away from Flash, I realized that I had to explicitly enable it for https://arlo.netgear.com

Solution for Chrome: https://helpx.adobe.com/flash-player/kb/enabling-flash-player-chrome.html

Firefox doesn't have the same site specific whitelisting capability, so I decided I'd just use Chrome.

Hopefully this helps someone else.

Note to Netgear product manager: PLEASE get rid of the requirement for Flash! The movement to ditch Flash is old news!

Re: Fixing 'newer version of flash required' in Chrome!

steve_t — Mon, 29 May 2017 09:27:15 GMT

That's strange. Mine works fine. What versions of each are you running?

Re: Fixing 'newer version of flash required' in Chrome!

Bigblip — Tue, 06 Jun 2017 06:04:41 GMT

Firefox 53.0.3, 32 bit (Windows 10 Home 1703 on this Surface 3 tablet I'm testing on) gives the warning on the Devices page and will not play a live stream. However, recorded sessions on the Library page will play.

Chrome 59.0.3071.86, 32 bit acts the same unless I add https://arlo.netgear.com to the whitelist on chrome://settings/content