topic Re: Late Emails & Red Tint Screen in Arlo

Late Emails & Red Tint Screen

JeffS12 — Fri, 26 May 2017 20:15:57 GMT

My camera has a red tint to it (as pictured) and has for some time. It varies a little due to the lighting, but still red tinted. Is there a fix for this? Also, Lately I have noticed that my email notifications are coming in about 3 hours late. Is there a fix for either of these problems? Thanks.

Re: Late Emails & Red Tint Screen

manfredz — Fri, 26 May 2017 20:28:36 GMT

in some cases opening the battery door for a minute, then recloses resets things and fixes the tint

Re: Late Emails & Red Tint Screen

TomMac — Sat, 27 May 2017 01:21:56 GMT

If a reset of the camera does not fix the issue, contact Netgear Support

Re: Late Emails & Red Tint Screen

Tomo69 — Sat, 27 May 2017 16:13:02 GMT

It's true, I gave it a few slaps with camera upside down, and the colour returned...It works 😁

Re: Late Emails & Red Tint Screen

reed918 — Sun, 28 May 2017 14:02:20 GMT

My camera also does the red tint at times. Although it is fixed w opening the battery compartment, does anyone know what the cause is?

Re: Late Emails & Red Tint Screen

manfredz — Sun, 28 May 2017 15:11:47 GMT

(someone correct me if I don't remember it quite right). I believe the cause is the IR filter not moving out from the lens during the day, opening battery door clears this. But if it happens all the time technical support should be contacted since your cam needs fixing and more than just resetting.