topic Re: Push notifications no longer working in Arlo

Push notifications no longer working

Flaps_74 — Fri, 26 May 2017 13:59:08 GMT

Recently updated my phone to the latest android 7.0 and i am no longer receiving any push notifications. I have checked all the settings i both the phone and the arlo settings and i should be receiving the push notification.

I'm only getting the email alerts.

Any ideas?

Re: Push notifications no longer working

jguerdat — Fri, 26 May 2017 14:00:46 GMT

Try reinstalling the app and reboot the phone.

Re: Push notifications no longer working

Flaps_74 — Fri, 26 May 2017 14:42:42 GMT

I can't believe it was that easy. Sometimes you forget to think of the obvious solutions.

Thanks

Re: Push notifications no longer working

Flaps_74 — Sat, 27 May 2017 14:17:40 GMT

I hate to say but i got 1 notification but then it stopped working again

Re: Push notifications no longer working

jguerdat — Sat, 27 May 2017 18:10:24 GMT

Open a case with support using the Contact Support link at the bottom here. Recent OSes seem to cause issues in certain cases although I have 2 devices on 7.1.2 with no problems.