topic Re: Bonus Arlo Camera Redemption in Arlo

Bonus Arlo Camera Redemption

navarre — Sat, 15 Apr 2017 00:10:52 GMT

I ordered the Netgeat Arlo Smart Homd 2 HD Cameras security System on 16/03/2017 as it also came with a bonus Arlo Add-on Camera via redemption. I filled in the webform to redeem the camera and recieved an email confirmation but have yet to recieve the camera. Can you please advise when I can expect to recieve the camera?

Thanks

Re: Bonus Arlo Camera Redemption

ljj861125 — Sat, 15 Apr 2017 13:28:14 GMT

Same here

Re: Bonus Arlo Camera Redemption

jguerdat — Sat, 15 Apr 2017 15:19:11 GMT

Is this an Aussie thing?

Re: Bonus Arlo Camera Redemption

navarre — Sun, 16 Apr 2017 09:02:20 GMT

I hadn't thought it was but it finished in March.

Re: Bonus Arlo Camera Redemption

manfredz — Sun, 16 Apr 2017 17:19:24 GMT

was an oz thing plus nz i believe

Re: Bonus Arlo Camera Redemption

manB345T — Mon, 17 Apr 2017 11:13:56 GMT

What is the link to redeem the extra camera?

Re: Bonus Arlo Camera Redemption

msiqueira9 — Tue, 18 Apr 2017 23:45:53 GMT

Same here, sent all my details and receipt on 25/03 but nothing yet.

Re: Bonus Arlo Camera Redemption

Rod28 — Thu, 20 Apr 2017 02:56:10 GMT

Me too, could someone from Netgear please advise

Re: Bonus Arlo Camera Redemption

Gre45y — Thu, 20 Apr 2017 04:32:18 GMT

I have redeemed my redemption on 16/3/17 and got reply email and still have not received my extra camera when will I expect to receive this

Re: Bonus Arlo Camera Redemption

JamesC — Thu, 20 Apr 2017 15:03:46 GMT

Gre45y,

If possible, could you private message me with a screenshot of the reply email you received? I will then escalate and find out more information on this offer.

Thank you,

JamesC

Re: Bonus Arlo Camera Redemption

Gre45y — Thu, 20 Apr 2017 20:01:57 GMT

Hi James C

How do I private message you the screen shot I'm only new to this and not sure how to private message

thanks

janine

Re: Bonus Arlo Camera Redemption

JamesC — Thu, 20 Apr 2017 20:31:35 GMT

Gre45y,

Click on my name to open my profile, on the right hand side of the screen under "Contact Me" there is a link to "Send this user a private message"

JamesC

Re: Bonus Arlo Camera Redemption

manB345T — Fri, 21 Apr 2017 08:27:03 GMT

I found the link

http://www2.netgear.com.au/bonusarlocamera/

Ordered my camera a few days ago, waiting for a shipping update.

Re: Bonus Arlo Camera Redemption

navarre — Sat, 22 Apr 2017 23:25:28 GMT

Hi James,

I to cannot find a way to private message the redemption email entry to yourself. I did however read the terms and conditions on the redemption website and it reads "Allow up to 30 business days after end of promotion date to receive your bonus Arlo Add On Camera (VMC3030)". The terms and conditions suggest the promotions ends 16/04/2017. Perhaps a premature question at this stage, the above information would suggest the camera should be sent around the week of 22 May 2017. Is this correct?

Thanks

Re: Bonus Arlo Camera Redemption

JamesC — Mon, 24 Apr 2017 16:10:55 GMT

navarre,

This is correct.

For those involved in this discussion, please take a look at the promotion terms and conditions here: TERMS AND CONDITIONS FOR BONUS ARLO CAMERA REDEMPTION PROMOTION

JamesC

Re: Bonus Arlo Camera Redemption

sssimple — Tue, 23 May 2017 12:56:10 GMT

Hi JamesC,

Sorry for following up this topic.

We sent a redemption request on 11th of April and got a confirmation from Netgear on the same day, however we haven't received our bonus camera yet. Could you please help us to resolve this issue?

Appriciate for your help!

Re: Bonus Arlo Camera Redemption

JamesC — Tue, 23 May 2017 16:47:46 GMT

sssimple,

The end of this promotion was 4-16-2017. The terms and conditions indicate bonus cameras will ship 30 days after the end of the promotion. So those of you who were eligible should be receiving your cameras soon. If I get any new information, I will post an update.

JamesC

Re: Bonus Arlo Camera Redemption

mansen — Thu, 25 May 2017 22:17:39 GMT

Any updates on this James? Still have not received the camera. I only got this system because of this redemption.

Re: Bonus Arlo Camera Redemption

manB345T — Fri, 26 May 2017 00:49:02 GMT

I am also waiting for an update on the delivery of Cameras. Has anyone received any confirmation of shipping?

Re: Bonus Arlo Camera Redemption

Gre45y — Fri, 26 May 2017 03:42:07 GMT

Still no sign of any emails alerting me the camera has been dispatched