https://community.arlo.com/t5/Arlo/Camera-offline-for-7-days/m-p/1289903#M35486 <P>Restart the base. Do a battery pull on the camera. See if that fixes it. If not, remove the camera from your list and then re-sync it</P> Thu, 25 May 2017 18:15:19 GMT steve_t 2017-05-25T18:15:19Z https://community.arlo.com/t5/Arlo/Camera-offline-for-7-days/m-p/1289779#M35482 <P>My camera has been offline for 7 days. I</P> <P>I get this message</P> <P>This Arlo device is offline (4N71657T9E91A)</P> Thu, 25 May 2017 18:14:54 GMT https://community.arlo.com/t5/Arlo/Camera-offline-for-7-days/m-p/1289779#M35482 Gardrum 2017-05-25T18:14:54Z https://community.arlo.com/t5/Arlo/Camera-offline-for-7-days/m-p/1289799#M35483 <BLOCKQUOTE><HR /><HR /></BLOCKQUOTE> <P>Can you access the system or is is remote?</P> Thu, 25 May 2017 18:15:34 GMT https://community.arlo.com/t5/Arlo/Camera-offline-for-7-days/m-p/1289799#M35483 TomMac 2017-05-25T18:15:34Z https://community.arlo.com/t5/Arlo/Camera-offline-for-7-days/m-p/1289903#M35486 <P>Restart the base. Do a battery pull on the camera. See if that fixes it. If not, remove the camera from your list and then re-sync it</P> Thu, 25 May 2017 18:15:19 GMT https://community.arlo.com/t5/Arlo/Camera-offline-for-7-days/m-p/1289903#M35486 steve_t 2017-05-25T18:15:19Z https://community.arlo.com/t5/Arlo/Camera-offline-for-7-days/m-p/1290340#M35507 <P>It turn out that my 1 month old battery were dead. It's now up and working.</P> <P>Thanks all</P> Thu, 25 May 2017 18:15:05 GMT https://community.arlo.com/t5/Arlo/Camera-offline-for-7-days/m-p/1290340#M35507 Gardrum 2017-05-25T18:15:05Z