topic Arlo Wire Free won't sync. in Arlo

Arlo Wire Free won't sync.

bdisylvester — Tue, 27 Sep 2016 00:29:00 GMT

Two of five cameras stopped recording. One had dead batteries, and one just went off line. Got the one that went off line sync'd and is working now. Replaced batteries in other one with fresh batteries, but cannot get it to sync. I removed it from list and tried to add it back to the list, but couldn't see how. So just tried to "add device." so far, camera won't sync. Blue light on camera keeps blinking slowley, and sync light on base station blinks for a long while and them goes solid.

Re: Arlo Wire Free won't sync.

jguerdat — Tue, 27 Sep 2016 12:42:58 GMT

Make sure you only press the base sync button briefly (<1 second). Any luck?

Re: Arlo Wire Free won't sync.

bdisylvester — Tue, 27 Sep 2016 20:52:11 GMT

Thans for the suggestion. Unfortunately, it still won't sync. The sync light blinks on base station and the blue light blinks slowly on camera, but never blinks rapidly indicating a successful sync. Camera does not show up on my list of devices.

Re: Arlo Wire Free won't sync.

bdisylvester — Tue, 27 Sep 2016 21:23:56 GMT

Just did the tried and true "restart" process by turning off the base station and then turning it back on. The camera giving me the probem was sitting next to the base station, and automatically sync'd when the base station came back up. We are back up and running. Thanks for your time.