https://community.arlo.com/t5/Arlo/Can-t-set-up-my-arlo-security-system-on-my-phone-or-laptop/m-p/1284323#M35219 <P>Usu this occurs with a previously registered/owned product... you need to contact Netgear Support here ; <A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">https://www.arlo.com/en-us/support/contact.aspx</A></P> Tue, 16 May 2017 11:29:47 GMT TomMac 2017-05-16T11:29:47Z https://community.arlo.com/t5/Arlo/Can-t-set-up-my-arlo-security-system-on-my-phone-or-laptop/m-p/1284208#M35218 <P>When I log into m y account I get the message we are unable to claim&nbsp;this device please contact Arlo&nbsp;support at supportarlo.com So here I am please help me.......Thank you</P> Tue, 16 May 2017 06:47:05 GMT https://community.arlo.com/t5/Arlo/Can-t-set-up-my-arlo-security-system-on-my-phone-or-laptop/m-p/1284208#M35218 Dimebag5150 2017-05-16T06:47:05Z https://community.arlo.com/t5/Arlo/Can-t-set-up-my-arlo-security-system-on-my-phone-or-laptop/m-p/1284323#M35219 <P>Usu this occurs with a previously registered/owned product... you need to contact Netgear Support here ; <A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">https://www.arlo.com/en-us/support/contact.aspx</A></P> Tue, 16 May 2017 11:29:47 GMT https://community.arlo.com/t5/Arlo/Can-t-set-up-my-arlo-security-system-on-my-phone-or-laptop/m-p/1284323#M35219 TomMac 2017-05-16T11:29:47Z