topic Re: Red image on camera in Arlo

Red image on camera

Nothappy1 — Wed, 17 May 2017 21:09:40 GMT

Wow this system is such a piece of junk I am so sick of it. The fact that I can not just look at a camera anytime I want sits there and loads and loads and loads and then says failed to connect when the cameras literally right next to the Bass Station. They really should fix these cameras for free for us. Red pitcher of death unreal. Found no way to contact them period but hey thanks for having a forum LOL BS. I see they have a baby monitor now... I wouldn't trust my baby to Netgear anything honestly.

Re: Red image on camera

manfredz — Wed, 17 May 2017 21:09:50 GMT

If you scroll down to the bottom of the page you'll see a button Contact Support which gives you various ways of support.

Re: Red image on camera

JamesC — Wed, 17 May 2017 21:10:25 GMT

Nothappy1,

Reboot the camera by opening and closing the battery compartment door. Allow the camera to sync back up to the base station and try again. If you still experience the same behavior, please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC